Quality of Educational Service and Student Satisfaction at P.E.I. Rosa de la Merced
Quality in education is a fundamental pillar to guarantee student satisfaction and, in turn, for the development of competencies and the realization of potentialities that reinforce the life project of the students. A study was carried out in the P.E.I Rosa de la Merced -Ate, 2022, to explore the re...
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| Formato: | Artículo |
| Lenguaje: | inglés |
| Publicado: |
2023
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| Acceso en línea: | Enlace permanente (DOI o Handle) Descargar el archivo |
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| _version_ | 1881700464586653696 |
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| author | Gerardo Jimmy Curo Aliaga Ruth Edelmira Pilloca Moyna |
| author_browse | Gerardo Jimmy Curo Aliaga Ruth Edelmira Pilloca Moyna |
| author_facet | Gerardo Jimmy Curo Aliaga Ruth Edelmira Pilloca Moyna |
| author_sort | Gerardo Jimmy Curo Aliaga |
| collection | Producción científica |
| description | Quality in education is a fundamental pillar to guarantee student satisfaction and, in turn, for the development of competencies and the realization of potentialities that reinforce the life project of the students. A study was carried out in the P.E.I Rosa de la Merced -Ate, 2022, to explore the relationship between educational service quality and student satisfaction. The analysis, of a basic type and with a quantitative approach, was oriented under a non-experimental design and a hypothetical-deductive method. The sample involved 105 students randomly selected from 168 third and fifth-level high school students. The results, with a p-value of 000 (less than α 0.05) and a Pearson's R test of 674, indicate a significant relationship between educational quality and student satisfaction. That is, the higher the educational service quality, the higher the level of student satisfaction, and vice versa. |
| format | Article |
| id | openalex:W4387856833 |
| institution | UPeU |
| language | English |
| publishDate | 2023 |
| publishDateRange | 2023 |
| publishDateSort | 2023 |
| record_format | dspace |
| spelling | openalex:W4387856833Quality of Educational Service and Student Satisfaction at P.E.I. Rosa de la MercedGerardo Jimmy Curo AliagaRuth Edelmira Pilloca Moynaeducational service qualitystudent satisfactionhigh school studentssecondary educationAte, PeruEducational Outcomes and InfluencesEducation and Teacher TrainingEducational Management and QualityQuality in education is a fundamental pillar to guarantee student satisfaction and, in turn, for the development of competencies and the realization of potentialities that reinforce the life project of the students. A study was carried out in the P.E.I Rosa de la Merced -Ate, 2022, to explore the relationship between educational service quality and student satisfaction. The analysis, of a basic type and with a quantitative approach, was oriented under a non-experimental design and a hypothetical-deductive method. The sample involved 105 students randomly selected from 168 third and fifth-level high school students. The results, with a p-value of 000 (less than α 0.05) and a Pearson's R test of 674, indicate a significant relationship between educational quality and student satisfaction. That is, the higher the educational service quality, the higher the level of student satisfaction, and vice versa.Articlehttps://doi.org/10.58763/rc2023107https://rc.cienciasas.org/index.php/rc/article/download/107/106W4387856833enRegión Científica2954-61682023-07-04 |
| spellingShingle | educational service quality student satisfaction high school students secondary education Ate, Peru Educational Outcomes and Influences Education and Teacher Training Educational Management and Quality Gerardo Jimmy Curo Aliaga Ruth Edelmira Pilloca Moyna Quality of Educational Service and Student Satisfaction at P.E.I. Rosa de la Merced |
| title | Quality of Educational Service and Student Satisfaction at P.E.I. Rosa de la Merced |
| title_full | Quality of Educational Service and Student Satisfaction at P.E.I. Rosa de la Merced |
| title_fullStr | Quality of Educational Service and Student Satisfaction at P.E.I. Rosa de la Merced |
| title_full_unstemmed | Quality of Educational Service and Student Satisfaction at P.E.I. Rosa de la Merced |
| title_short | Quality of Educational Service and Student Satisfaction at P.E.I. Rosa de la Merced |
| title_sort | quality of educational service and student satisfaction at p e i rosa de la merced |
| topic | educational service quality student satisfaction high school students secondary education Ate, Peru Educational Outcomes and Influences Education and Teacher Training Educational Management and Quality |
| topic_facet | educational service quality student satisfaction high school students secondary education Ate, Peru Educational Outcomes and Influences Education and Teacher Training Educational Management and Quality |
| url | https://doi.org/10.58763/rc2023107 https://rc.cienciasas.org/index.php/rc/article/download/107/106 |
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