Quality of Educational Service and Student Satisfaction at P.E.I. Rosa de la Merced

Quality in education is a fundamental pillar to guarantee student satisfaction and, in turn, for the development of competencies and the realization of potentialities that reinforce the life project of the students. A study was carried out in the P.E.I Rosa de la Merced -Ate, 2022, to explore the re...

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Autores principales: Gerardo Jimmy Curo Aliaga, Ruth Edelmira Pilloca Moyna
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Lenguaje:inglés
Publicado: 2023
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author Gerardo Jimmy Curo Aliaga
Ruth Edelmira Pilloca Moyna
author_browse Gerardo Jimmy Curo Aliaga
Ruth Edelmira Pilloca Moyna
author_facet Gerardo Jimmy Curo Aliaga
Ruth Edelmira Pilloca Moyna
author_sort Gerardo Jimmy Curo Aliaga
collection Producción científica
description Quality in education is a fundamental pillar to guarantee student satisfaction and, in turn, for the development of competencies and the realization of potentialities that reinforce the life project of the students. A study was carried out in the P.E.I Rosa de la Merced -Ate, 2022, to explore the relationship between educational service quality and student satisfaction. The analysis, of a basic type and with a quantitative approach, was oriented under a non-experimental design and a hypothetical-deductive method. The sample involved 105 students randomly selected from 168 third and fifth-level high school students. The results, with a p-value of 000 (less than α 0.05) and a Pearson's R test of 674, indicate a significant relationship between educational quality and student satisfaction. That is, the higher the educational service quality, the higher the level of student satisfaction, and vice versa.
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spelling openalex:W4387856833Quality of Educational Service and Student Satisfaction at P.E.I. Rosa de la MercedGerardo Jimmy Curo AliagaRuth Edelmira Pilloca Moynaeducational service qualitystudent satisfactionhigh school studentssecondary educationAte, PeruEducational Outcomes and InfluencesEducation and Teacher TrainingEducational Management and QualityQuality in education is a fundamental pillar to guarantee student satisfaction and, in turn, for the development of competencies and the realization of potentialities that reinforce the life project of the students. A study was carried out in the P.E.I Rosa de la Merced -Ate, 2022, to explore the relationship between educational service quality and student satisfaction. The analysis, of a basic type and with a quantitative approach, was oriented under a non-experimental design and a hypothetical-deductive method. The sample involved 105 students randomly selected from 168 third and fifth-level high school students. The results, with a p-value of 000 (less than α 0.05) and a Pearson's R test of 674, indicate a significant relationship between educational quality and student satisfaction. That is, the higher the educational service quality, the higher the level of student satisfaction, and vice versa.Articlehttps://doi.org/10.58763/rc2023107https://rc.cienciasas.org/index.php/rc/article/download/107/106W4387856833enRegión Científica2954-61682023-07-04
spellingShingle educational service quality
student satisfaction
high school students
secondary education
Ate, Peru
Educational Outcomes and Influences
Education and Teacher Training
Educational Management and Quality
Gerardo Jimmy Curo Aliaga
Ruth Edelmira Pilloca Moyna
Quality of Educational Service and Student Satisfaction at P.E.I. Rosa de la Merced
title Quality of Educational Service and Student Satisfaction at P.E.I. Rosa de la Merced
title_full Quality of Educational Service and Student Satisfaction at P.E.I. Rosa de la Merced
title_fullStr Quality of Educational Service and Student Satisfaction at P.E.I. Rosa de la Merced
title_full_unstemmed Quality of Educational Service and Student Satisfaction at P.E.I. Rosa de la Merced
title_short Quality of Educational Service and Student Satisfaction at P.E.I. Rosa de la Merced
title_sort quality of educational service and student satisfaction at p e i rosa de la merced
topic educational service quality
student satisfaction
high school students
secondary education
Ate, Peru
Educational Outcomes and Influences
Education and Teacher Training
Educational Management and Quality
topic_facet educational service quality
student satisfaction
high school students
secondary education
Ate, Peru
Educational Outcomes and Influences
Education and Teacher Training
Educational Management and Quality
url https://doi.org/10.58763/rc2023107
https://rc.cienciasas.org/index.php/rc/article/download/107/106
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