Modelos de Inteligencia de negocios y analítica digital en campañas de marketing digital una revisión sistemática

This article presents a systematic review on the application of Business Intelligence (BI) models and Digital Analytics in digital marketing campaigns, with emphasis on small and medium-sized enterprises (SMEs) in the San Martín region of Peru. Based on indexed and open-access academic literature, t...

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Autores principales: Rolando Junior Rojas-Huamán, Yngue Elizabeth Ramírez-Pezo, George Brayam Murrieta-Patow
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Lenguaje:español
Publicado: 2025
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author Rolando Junior Rojas-Huamán
Yngue Elizabeth Ramírez-Pezo
George Brayam Murrieta-Patow
author_browse George Brayam Murrieta-Patow
Rolando Junior Rojas-Huamán
Yngue Elizabeth Ramírez-Pezo
author_facet Rolando Junior Rojas-Huamán
Yngue Elizabeth Ramírez-Pezo
George Brayam Murrieta-Patow
author_sort Rolando Junior Rojas-Huamán
collection Producción científica
description This article presents a systematic review on the application of Business Intelligence (BI) models and Digital Analytics in digital marketing campaigns, with emphasis on small and medium-sized enterprises (SMEs) in the San Martín region of Peru. Based on indexed and open-access academic literature, the study identified the most effective models for optimizing decision-making, personalizing campaigns, and maximizing return on investment (ROI). Inclusion and exclusion criteria were applied consistently with the research design, prioritizing studies with practical applicability focused on BI, digital campaigns, and key performance metrics such as CPA, CTR, CR, and ROI. The main findings highlight the relevance of predictive, segmentation, attribution, and automated optimization models, particularly useful in resource-limited contexts. The study concludes that integrating BI and digital analytics in SMEs is feasible but requires progressive adoption strategies, technological training, and access to affordable digital platforms, thus providing a theoretical foundation for the subsequent validation of a locally adapted BI model.
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spelling openalex:W4414191751Modelos de Inteligencia de negocios y analítica digital en campañas de marketing digital una revisión sistemáticaRolando Junior Rojas-HuamánYngue Elizabeth Ramírez-PezoGeorge Brayam Murrieta-Patowdigital analyticsdigital marketing campaignssmall and medium-sized enterprisespredictive analyticscustomer segmentationmarketing attributionreturn on investmentcost per acquisitionclick-through rateconversion rateSan Martín regionBig Data and Business IntelligenceDigital Marketing and Social MediaSMEs Development and Digital MarketingThis article presents a systematic review on the application of Business Intelligence (BI) models and Digital Analytics in digital marketing campaigns, with emphasis on small and medium-sized enterprises (SMEs) in the San Martín region of Peru. Based on indexed and open-access academic literature, the study identified the most effective models for optimizing decision-making, personalizing campaigns, and maximizing return on investment (ROI). Inclusion and exclusion criteria were applied consistently with the research design, prioritizing studies with practical applicability focused on BI, digital campaigns, and key performance metrics such as CPA, CTR, CR, and ROI. The main findings highlight the relevance of predictive, segmentation, attribution, and automated optimization models, particularly useful in resource-limited contexts. The study concludes that integrating BI and digital analytics in SMEs is feasible but requires progressive adoption strategies, technological training, and access to affordable digital platforms, thus providing a theoretical foundation for the subsequent validation of a locally adapted BI model.Articlehttps://doi.org/10.55873/rad.v4i2.372https://revistas.unamad.edu.pe/index.php/rad/article/download/372/728W4414191751esRevista Amazonía Digital2810-87012025-07-25
spellingShingle digital analytics
digital marketing campaigns
small and medium-sized enterprises
predictive analytics
customer segmentation
marketing attribution
return on investment
cost per acquisition
click-through rate
conversion rate
San Martín region
Big Data and Business Intelligence
Digital Marketing and Social Media
SMEs Development and Digital Marketing
Rolando Junior Rojas-Huamán
Yngue Elizabeth Ramírez-Pezo
George Brayam Murrieta-Patow
Modelos de Inteligencia de negocios y analítica digital en campañas de marketing digital una revisión sistemática
title Modelos de Inteligencia de negocios y analítica digital en campañas de marketing digital una revisión sistemática
title_full Modelos de Inteligencia de negocios y analítica digital en campañas de marketing digital una revisión sistemática
title_fullStr Modelos de Inteligencia de negocios y analítica digital en campañas de marketing digital una revisión sistemática
title_full_unstemmed Modelos de Inteligencia de negocios y analítica digital en campañas de marketing digital una revisión sistemática
title_short Modelos de Inteligencia de negocios y analítica digital en campañas de marketing digital una revisión sistemática
title_sort modelos de inteligencia de negocios y analitica digital en campanas de marketing digital una revision sistematica
topic digital analytics
digital marketing campaigns
small and medium-sized enterprises
predictive analytics
customer segmentation
marketing attribution
return on investment
cost per acquisition
click-through rate
conversion rate
San Martín region
Big Data and Business Intelligence
Digital Marketing and Social Media
SMEs Development and Digital Marketing
topic_facet digital analytics
digital marketing campaigns
small and medium-sized enterprises
predictive analytics
customer segmentation
marketing attribution
return on investment
cost per acquisition
click-through rate
conversion rate
San Martín region
Big Data and Business Intelligence
Digital Marketing and Social Media
SMEs Development and Digital Marketing
url https://doi.org/10.55873/rad.v4i2.372
https://revistas.unamad.edu.pe/index.php/rad/article/download/372/728
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