Nivel de madurez de los procesos de la gestión de servicios en base a BPM
Companies at global level, use to suffer a higher dependency on information technology,\nnot just for operational maintenance of level of organization levels, but\nalso for increasing the business worth through use of data and specially through\nanalysis and optimizing its processes. The methodology...
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| Autores principales: | , |
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| Formato: | Artículo |
| Lenguaje: | español |
| Publicado: |
2013
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| Materias: | |
| Acceso en línea: | Enlace permanente (DOI o Handle) |
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| Sumario: | Companies at global level, use to suffer a higher dependency on information technology,\nnot just for operational maintenance of level of organization levels, but\nalso for increasing the business worth through use of data and specially through\nanalysis and optimizing its processes. The methodology Business Process Management\n(BPM) when combining with the good practices proposed by Information\nTechnology Infrastructure Library (ITIL), it gets the opportunity to increase the\nvalue of any company through processes improvement and adjustment from a\nbetter and agile view, stronger with the ability to adapt to adjustments, allowing\nthe organizations to aim their processes to the customer. |
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