Organizational management model to improve the quality of service after COVID-19, in the Southern Peruvian Adventist Educational Association, 2020-2021

The present study generates an organizational management model that analyzes the capacities of human capital to achieve an intangible quality of service that frames the functionality and perspectives that clients have to demand their right to receive the best services and satisfaction of their needs...

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Publicado en:Revista de Investigación Valor Agregado
Autores principales: Villarreal Florián, Samuel, Bejarano Auqui, Jesús Fernando
Formato: Artículo de revista
Lenguaje:español
Publicado: Universidad Peruana Unión 2022
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