Quality of service and the relationship with customer satisfaction Products Application Center Union, Lurigancho district during 2016

The objective of the research is to determine the relationship between the quality of the service and the satisfaction of the clients of the application center Products Unión, during the year 2016. The type of research is correlational, of non-experimental design. The sample consisted of 279 custome...

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Publicado en:Revista de Investigación Valor Agregado
Autores principales: Velarde Mamani, Camila Winy, Medina Gutiérrez, Daniel, De La Cruz Vargas, Alexánder David, Apaza Tarqui, Edison Effer
Formato: Artículo de revista
Lenguaje:español
Publicado: Universidad Peruana Unión 2020
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Acceso en línea:Ver en el sistema de origen
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