Valor percibido y lealtad del consumidor de productos saludables en el mercado peruano, Lima 2021

The study aims to know the relationship between perceived value and consumer loyalty to healthy products. A cross-sectional correlational study was carried out through the questionnaire applied to 417 consumers, the results show that there is a significant relationship between the study variables; L...

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Autores principales: Cisneros Sandoval, Wendy Elizabeth, Sandoval Castro, Jocabed
Otros Autores: Garcia Salirrosas, Elizabeth Emperatriz
Formato: Tesis de maestría
Lenguaje:inglés
Publicado: Universidad Peruana Unión 2021
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Acceso en línea:Enlace permanente (DOI o Handle)
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author Cisneros Sandoval, Wendy Elizabeth
Sandoval Castro, Jocabed
author2 Garcia Salirrosas, Elizabeth Emperatriz
author_browse Cisneros Sandoval, Wendy Elizabeth
Garcia Salirrosas, Elizabeth Emperatriz
Sandoval Castro, Jocabed
author_facet Garcia Salirrosas, Elizabeth Emperatriz
Cisneros Sandoval, Wendy Elizabeth
Sandoval Castro, Jocabed
author_sort Cisneros Sandoval, Wendy Elizabeth
collection Repositorio institucional
description The study aims to know the relationship between perceived value and consumer loyalty to healthy products. A cross-sectional correlational study was carried out through the questionnaire applied to 417 consumers, the results show that there is a significant relationship between the study variables; Likewise, it was identified that the consumers of the company under study present the highest percentage of perceived value at a medium level, followed by the low level and finally the lowest percentage shows a high level of perceived value; Likewise, according to the type of customers, the highest percentage are promoters and the lowest corresponds to detractor consumers. In this sense, it is recommended to strengthen the functions of marketing.
escuela_str_mv Escuela de Posgrado
format info:eu-repo/semantics/masterThesis
id oai:repositorio.upeu.edu.pe:20.500.12840/4759
institution UPeU
language English
linea_str_mv Gestión estratégica empresarial
ocde_area_str_mv Ciencias sociales
ocde_disciplina_str_mv Economía y negocios
ocde_str_mv 5.02.04
programa_nombre_str_mv Maestría en Administración de Negocios con Mención en Gestión Empresarial
publishDate 2021
publishDateRange 2021
publishDateSort 2021
publisher Universidad Peruana Unión
publisherStr Universidad Peruana Unión
record_format dspace
sede_str_mv Lima
spelling Valor percibido y lealtad del consumidor de productos saludables en el mercado peruano, Lima 2021 Perceived value and consumer loyalty of healthy products in the peruvian market, Lima 2021 Cisneros Sandoval, Wendy Elizabeth Sandoval Castro, Jocabed Garcia Salirrosas, Elizabeth Emperatriz Perceived value Loyalty Healthy products Net Promoter Score The study aims to know the relationship between perceived value and consumer loyalty to healthy products. A cross-sectional correlational study was carried out through the questionnaire applied to 417 consumers, the results show that there is a significant relationship between the study variables; Likewise, it was identified that the consumers of the company under study present the highest percentage of perceived value at a medium level, followed by the low level and finally the lowest percentage shows a high level of perceived value; Likewise, according to the type of customers, the highest percentage are promoters and the lowest corresponds to detractor consumers. In this sense, it is recommended to strengthen the functions of marketing. 2021-09-14 2021-09-20T16:47:36Z 2021-09-20T16:47:36Z info:eu-repo/semantics/masterThesis https://hdl.handle.net/20.500.12840/4759 eng info:eu-repo/semantics/openAccess http://creativecommons.org/licenses/by-nc-sa/3.0/es/ application/pdf Universidad Peruana Unión PE oai:repositorio.upeu.edu.pe:20.500.12840/4759 2026-11-10T17:45:09Z
spellingShingle Perceived value
Loyalty
Healthy products
Net Promoter Score
Cisneros Sandoval, Wendy Elizabeth
Sandoval Castro, Jocabed
Valor percibido y lealtad del consumidor de productos saludables en el mercado peruano, Lima 2021
title Valor percibido y lealtad del consumidor de productos saludables en el mercado peruano, Lima 2021
title_full Valor percibido y lealtad del consumidor de productos saludables en el mercado peruano, Lima 2021
title_fullStr Valor percibido y lealtad del consumidor de productos saludables en el mercado peruano, Lima 2021
title_full_unstemmed Valor percibido y lealtad del consumidor de productos saludables en el mercado peruano, Lima 2021
title_short Valor percibido y lealtad del consumidor de productos saludables en el mercado peruano, Lima 2021
title_sort valor percibido y lealtad del consumidor de productos saludables en el mercado peruano lima 2021
topic Perceived value
Loyalty
Healthy products
Net Promoter Score
topic_facet Perceived value
Loyalty
Healthy products
Net Promoter Score
url https://hdl.handle.net/20.500.12840/4759
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AT sandovalcastrojocabed valorpercibidoylealtaddelconsumidordeproductossaludablesenelmercadoperuanolima2021
AT cisnerossandovalwendyelizabeth perceivedvalueandconsumerloyaltyofhealthyproductsintheperuvianmarketlima2021
AT sandovalcastrojocabed perceivedvalueandconsumerloyaltyofhealthyproductsintheperuvianmarketlima2021