Improving foreign language skills of the regional hospitality employees
The purpose of this paper is to lay the theoretical and methodological foundations for supplementary foreign language training of employees of the regional hospitality industry. Competence-based, systemic, socio-cultural, regional and andragogical approaches constitute the general methodological fra...
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| Publicado en: | Apuntes Universitarios |
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| Autores principales: | , |
| Formato: | Artículo de revista |
| Lenguaje: | español |
| Publicado: |
Universidad Peruana Unión
2021
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| _version_ | 1881695034643841024 |
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| author | N. Kartashova, Valentina N. Arkhangelskaya, Natalya |
| author_browse | N. Arkhangelskaya, Natalya N. Kartashova, Valentina |
| author_facet | N. Kartashova, Valentina N. Arkhangelskaya, Natalya |
| author_sort | N. Kartashova, Valentina |
| collection | Revistas |
| container_title | Apuntes Universitarios |
| description | The purpose of this paper is to lay the theoretical and methodological foundations for supplementary foreign language training of employees of the regional hospitality industry. Competence-based, systemic, socio-cultural, regional and andragogical approaches constitute the general methodological framework of this research. The research employed the methods of theoretical analysis (analysis of psychological-pedagogical and sociological literature); empirical methods (questionnaire survey, interview); data mathematical analysis methods. The paper overviews the key results of questionnaire survey among employees of the regional hospitality industry, which helped to reveal the problems they face in foreign language communication within the scope of their job duties, assess the degree of their satisfaction with their current knowledge, skills and abilities in foreign language, and consider a possibility of supplementary foreign language training. The authors have identified basic principles for improving foreign-language skills of employees of the regional hospitality industry, determined the thematic content of the English language training program “English for Hospitality Students” developed to accommodate the communicative needs of potential learners. The conclusion presents the methodological substantiation of the program of supplementary foreign language training for employees of the regional hospitality industry. |
| format | Online |
| id | oai:ojs2.apuntesuniversitarios.upeu.edu.pe:article/862 |
| institution | UPeU |
| issn | 2304-0335 2225-7136 |
| language | Spanish |
| publishDate | 2021 |
| publishDateRange | 2021 |
| publishDateSort | 2021 |
| publisher | Universidad Peruana Unión |
| publisherStr | Universidad Peruana Unión |
| record_format | ojs |
| revista_str_mv | Apuntes Universitarios |
| spelling | oai:ojs2.apuntesuniversitarios.upeu.edu.pe:article/8622021-10-14T13:46:00Z Improving foreign language skills of the regional hospitality employees Mejora de las habilidades en idiomas extranjeros de empleados de turismo N. Kartashova, Valentina N. Arkhangelskaya, Natalya foreign language education, principles, approaches, English language training program, regional hospitality industry. Educación en lenguas extranjeras, principios, enfoques, programa de capacitación en inglés, industria hotelera regional. The purpose of this paper is to lay the theoretical and methodological foundations for supplementary foreign language training of employees of the regional hospitality industry. Competence-based, systemic, socio-cultural, regional and andragogical approaches constitute the general methodological framework of this research. The research employed the methods of theoretical analysis (analysis of psychological-pedagogical and sociological literature); empirical methods (questionnaire survey, interview); data mathematical analysis methods. The paper overviews the key results of questionnaire survey among employees of the regional hospitality industry, which helped to reveal the problems they face in foreign language communication within the scope of their job duties, assess the degree of their satisfaction with their current knowledge, skills and abilities in foreign language, and consider a possibility of supplementary foreign language training. The authors have identified basic principles for improving foreign-language skills of employees of the regional hospitality industry, determined the thematic content of the English language training program “English for Hospitality Students” developed to accommodate the communicative needs of potential learners. The conclusion presents the methodological substantiation of the program of supplementary foreign language training for employees of the regional hospitality industry. complementaria en idiomas extranjeros de los empleados de la industria hotelera regional. Los enfoques basados en competencias, sistémicos, socioculturales, regionales y andragógicos constituyen el marco metodológico general de esta investigación. La investigación empleó los métodos de análisis teórico (análisis de la literatura psicológico-pedagógica y sociológica); métodos empíricos (encuesta por cuestionario, entrevista); métodos de análisis matemático de datos. El documento resume los resultados clave de la encuesta de cuestionario entre empleados de la industria hotelera regional, que ayudó a revelar los problemas que enfrentan en la comunicación en lenguas extranjeras dentro del alcance de sus funciones laborales, evaluar el grado de satisfacción con sus conocimientos, habilidades y habilidades actuales. habilidades en lengua extranjera, y considerar la posibilidad de formación complementaria en lengua extranjera. Los autores identificaron principios básicos para mejorar las habilidades en idiomas extranjeros de los empleados de la industria hotelera regional, determinaron el contenido temático del programa de capacitación en inglés “Inglés para estudiantes de hotelería” desarrollado para adaptarse a las necesidades comunicativas de los estudiantes potenciales. La conclusión presenta el fundamento metodológico del programa de formación complementaria en lenguas extranjeras para empleados de la industria hotelera regional. Universidad Peruana Unión 2021-08-23 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion application/pdf https://apuntesuniversitarios.upeu.edu.pe/index.php/revapuntes/article/view/862 10.17162/au.v11i4.862 Apuntes Universitarios; Vol. 11 Núm. 4 (2021): Revista de Investigación Apuntes Universitarios; 624 - 637 2304-0335 2225-7136 10.17162/au.v11i4 spa https://apuntesuniversitarios.upeu.edu.pe/index.php/revapuntes/article/view/862/846 Derechos de autor 2021 Valentina N. Kartashova, Natalya N. Arkhangelskaya https://creativecommons.org/licenses/by/4.0 |
| spellingShingle | foreign language education, principles, approaches, English language training program, regional hospitality industry. Educación en lenguas extranjeras, principios, enfoques, programa de capacitación en inglés, industria hotelera regional. N. Kartashova, Valentina N. Arkhangelskaya, Natalya Improving foreign language skills of the regional hospitality employees |
| title | Improving foreign language skills of the regional hospitality employees |
| title_alt | Mejora de las habilidades en idiomas extranjeros de empleados de turismo |
| title_full | Improving foreign language skills of the regional hospitality employees |
| title_fullStr | Improving foreign language skills of the regional hospitality employees |
| title_full_unstemmed | Improving foreign language skills of the regional hospitality employees |
| title_short | Improving foreign language skills of the regional hospitality employees |
| title_sort | improving foreign language skills of the regional hospitality employees |
| topic | foreign language education, principles, approaches, English language training program, regional hospitality industry. Educación en lenguas extranjeras, principios, enfoques, programa de capacitación en inglés, industria hotelera regional. |
| topic_facet | foreign language education, principles, approaches, English language training program, regional hospitality industry. Educación en lenguas extranjeras, principios, enfoques, programa de capacitación en inglés, industria hotelera regional. |
| url | https://apuntesuniversitarios.upeu.edu.pe/index.php/revapuntes/article/view/862 |
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