Prioritization of Incident Management Process using ITIL-Fuzzy for Informatics Development Sector of Private Universities
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| Autores principales: | , , , |
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| Formato: | Artículo |
| Lenguaje: | inglés |
| Publicado: |
2025
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| _version_ | 1881508833555120128 |
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| author | Casildo Bedon, Nancy Esther Olano Garces, Lidia Alessandra Casildo Bedon, Nancy Esther Levano Rodriguez, Danny Soria Quijaite, Juan Jesus |
| author_browse | Casildo Bedon, Nancy Esther Levano Rodriguez, Danny Olano Garces, Lidia Alessandra Soria Quijaite, Juan Jesus |
| author_facet | Casildo Bedon, Nancy Esther Olano Garces, Lidia Alessandra Casildo Bedon, Nancy Esther Levano Rodriguez, Danny Soria Quijaite, Juan Jesus |
| author_sort | Casildo Bedon, Nancy Esther |
| collection | Producción científica |
| format | Article |
| id | oai:cris.upeu.edu.pe:20.500.15037/866 |
| institution | UPeU |
| language | English |
| publishDate | 2025 |
| publishDateRange | 2025 |
| publishDateSort | 2025 |
| record_format | dspace |
| spelling | oai:cris.upeu.edu.pe:20.500.15037/8662026-10-30T16:14:55ZPrioritization of Incident Management Process using ITIL-Fuzzy for Informatics Development Sector of Private UniversitiesCasildo Bedon, Nancy EstherOlano Garces, Lidia AlessandraCasildo Bedon, Nancy EstherLevano Rodriguez, DannySoria Quijaite, Juan JesusInformation Technology Infrastructure LibraryIncident managementFinancial management for IT servicesIT service managementProcess managementProcess (computing)BusinessInformaticsIT portfolio managementPrioritizationPrivate sectorKnowledge managementComputer scienceEngineering managementEngineeringInformation technologySystems engineeringProject managementComputer securityPolitical scienceProject portfolio managementApplication portfolio managementCloud computingSecurity information and event managementOperating systemCloud computing securityLawElectrical engineeringPhysical Sciences Computer Science Information Systems Information and Cyber SecurityPhysical Sciences Computer Science Information Systems Technology and Data AnalysisArticlehttps://doi.org/10.5391/ijfis.2025.25.1.3710.5391/ijfis.2025.25.1.37https://hdl.handle.net/20.500.15037/866W4409251767enInternational Journal of Fuzzy Logic and Intelligent Systems1598-26452093-744X2025-03-312026-06-13T09:38:59Z2026-06-13T09:38:59Z |
| spellingShingle | Information Technology Infrastructure Library Incident management Financial management for IT services IT service management Process management Process (computing) Business Informatics IT portfolio management Prioritization Private sector Knowledge management Computer science Engineering management Engineering Information technology Systems engineering Project management Computer security Political science Project portfolio management Application portfolio management Cloud computing Security information and event management Operating system Cloud computing security Law Electrical engineering Physical Sciences Computer Science Information Systems Information and Cyber Security Physical Sciences Computer Science Information Systems Technology and Data Analysis Casildo Bedon, Nancy Esther Olano Garces, Lidia Alessandra Casildo Bedon, Nancy Esther Levano Rodriguez, Danny Soria Quijaite, Juan Jesus Prioritization of Incident Management Process using ITIL-Fuzzy for Informatics Development Sector of Private Universities |
| title | Prioritization of Incident Management Process using ITIL-Fuzzy for Informatics Development Sector of Private Universities |
| title_full | Prioritization of Incident Management Process using ITIL-Fuzzy for Informatics Development Sector of Private Universities |
| title_fullStr | Prioritization of Incident Management Process using ITIL-Fuzzy for Informatics Development Sector of Private Universities |
| title_full_unstemmed | Prioritization of Incident Management Process using ITIL-Fuzzy for Informatics Development Sector of Private Universities |
| title_short | Prioritization of Incident Management Process using ITIL-Fuzzy for Informatics Development Sector of Private Universities |
| title_sort | prioritization of incident management process using itil fuzzy for informatics development sector of private universities |
| topic | Information Technology Infrastructure Library Incident management Financial management for IT services IT service management Process management Process (computing) Business Informatics IT portfolio management Prioritization Private sector Knowledge management Computer science Engineering management Engineering Information technology Systems engineering Project management Computer security Political science Project portfolio management Application portfolio management Cloud computing Security information and event management Operating system Cloud computing security Law Electrical engineering Physical Sciences Computer Science Information Systems Information and Cyber Security Physical Sciences Computer Science Information Systems Technology and Data Analysis |
| topic_facet | Information Technology Infrastructure Library Incident management Financial management for IT services IT service management Process management Process (computing) Business Informatics IT portfolio management Prioritization Private sector Knowledge management Computer science Engineering management Engineering Information technology Systems engineering Project management Computer security Political science Project portfolio management Application portfolio management Cloud computing Security information and event management Operating system Cloud computing security Law Electrical engineering Physical Sciences Computer Science Information Systems Information and Cyber Security Physical Sciences Computer Science Information Systems Technology and Data Analysis |
| url | https://doi.org/10.5391/ijfis.2025.25.1.37 https://hdl.handle.net/20.500.15037/866 |
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