Prioritization of Incident Management Process using ITIL-Fuzzy for Informatics Development Sector of Private Universities

Guardado en:
Autores principales: Casildo Bedon, Nancy Esther, Olano Garces, Lidia Alessandra, Levano Rodriguez, Danny, Soria Quijaite, Juan Jesus
Formato: Artículo
Lenguaje:inglés
Publicado: 2025
Materias:
Information Technology Infrastructure Library
Incident management
Financial management for IT services
IT service management
Process management
Process (computing)
Business
Informatics
IT portfolio management
Prioritization
Private sector
Knowledge management
Computer science
Engineering management
Engineering
Information technology
Systems engineering
Project management
Computer security
Political science
Project portfolio management
Application portfolio management
Cloud computing
Security information and event management
Operating system
Cloud computing security
Law
Electrical engineering
Physical Sciences Computer Science Information Systems Information and Cyber Security
Physical Sciences Computer Science Information Systems Technology and Data Analysis
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