Application of the UTAUT model to estimate the factors that influence consumers’ purchase intention in e-commerce in Lima-Peru

The objective of this research is to know what are the factors that determine the purchase intention in e-commerce of consumers in Lima. The non-probabilistic convenience sampling technique was used, with a cross-section of causal relationships through structural equation modeling (SEM). The study p...

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Autores principales: Vasquez Solano, Brillyth Malena, De la Cruz Rodriguez, Keyla Denith, Becerra Sanchez, Juan Emerson, García-Salirrosas, Elizabeth Emperatriz
Formato: Ponencia
Lenguaje:inglés
Publicado: Association for Computing Machinery 2023
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author Vasquez Solano, Brillyth Malena
De la Cruz Rodriguez, Keyla Denith
Becerra Sanchez, Juan Emerson
García-Salirrosas, Elizabeth Emperatriz
author_browse Becerra Sanchez, Juan Emerson
De la Cruz Rodriguez, Keyla Denith
García-Salirrosas, Elizabeth Emperatriz
Vasquez Solano, Brillyth Malena
author_facet Vasquez Solano, Brillyth Malena
De la Cruz Rodriguez, Keyla Denith
Becerra Sanchez, Juan Emerson
García-Salirrosas, Elizabeth Emperatriz
author_sort Vasquez Solano, Brillyth Malena
collection Producción científica
description The objective of this research is to know what are the factors that determine the purchase intention in e-commerce of consumers in Lima. The non-probabilistic convenience sampling technique was used, with a cross-section of causal relationships through structural equation modeling (SEM). The study population was made up of people residing in Lima who made virtual purchases in the last twelve months. The sample was made up of 214 people (44.9% men and 55.1% women). The results showed that the factors of effort expectation, hedonic motivation, habit, service quality and consumer innovation positively influence purchase intention. Likewise, the factors that do not influence are performance expectation, social influence and facilitating conditions, which are below.
format Conference paper
id oai:cris.upeu.edu.pe:20.500.15037/2984
institution UPeU
language English
publishDate 2023
publishDateRange 2023
publishDateSort 2023
publisher Association for Computing Machinery
publisherStr Association for Computing Machinery
record_format dspace
spelling oai:cris.upeu.edu.pe:20.500.15037/29842026-11-02T22:00:04ZApplication of the UTAUT model to estimate the factors that influence consumers’ purchase intention in e-commerce in Lima-PeruVasquez Solano, Brillyth MalenaDe la Cruz Rodriguez, Keyla DenithBecerra Sanchez, Juan EmersonGarcía-Salirrosas, Elizabeth EmperatrizThe objective of this research is to know what are the factors that determine the purchase intention in e-commerce of consumers in Lima. The non-probabilistic convenience sampling technique was used, with a cross-section of causal relationships through structural equation modeling (SEM). The study population was made up of people residing in Lima who made virtual purchases in the last twelve months. The sample was made up of 214 people (44.9% men and 55.1% women). The results showed that the factors of effort expectation, hedonic motivation, habit, service quality and consumer innovation positively influence purchase intention. Likewise, the factors that do not influence are performance expectation, social influence and facilitating conditions, which are below.Conference paper10.1145/3633586.36335952-s2.0-85205445475https://hdl.handle.net/20.500.15037/2984enInternational Conference on E-Business and Internet (ICEBI)ACM International Conference Proceeding Series9798400716508Association for Computing Machinery2023-10-202026-06-27T02:35:09Z2026-06-27T02:35:09Z
spellingShingle Vasquez Solano, Brillyth Malena
De la Cruz Rodriguez, Keyla Denith
Becerra Sanchez, Juan Emerson
García-Salirrosas, Elizabeth Emperatriz
Application of the UTAUT model to estimate the factors that influence consumers’ purchase intention in e-commerce in Lima-Peru
title Application of the UTAUT model to estimate the factors that influence consumers’ purchase intention in e-commerce in Lima-Peru
title_full Application of the UTAUT model to estimate the factors that influence consumers’ purchase intention in e-commerce in Lima-Peru
title_fullStr Application of the UTAUT model to estimate the factors that influence consumers’ purchase intention in e-commerce in Lima-Peru
title_full_unstemmed Application of the UTAUT model to estimate the factors that influence consumers’ purchase intention in e-commerce in Lima-Peru
title_short Application of the UTAUT model to estimate the factors that influence consumers’ purchase intention in e-commerce in Lima-Peru
title_sort application of the utaut model to estimate the factors that influence consumers purchase intention in e commerce in lima peru
url https://hdl.handle.net/20.500.15037/2984
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