Tópico: Customer Service Quality and Loyalty
- Calidad de servicio y fidelización del cliente: un estudio de correlación
- Análisis de la calidad de servicio al cliente en las organizaciones educativas
- Relationship marketing and customer loyalty at Cineplanet and Cinemark, Lima
- Relationship Marketing and customer loyalty in the company Saga Falabella S.A. Cusco
- Customer satisfaction and parent loyalty in an educational institution
Tópico: Consumer Behavior and Marketing Influence
- Calidad de servicio y fidelización del cliente: un estudio de correlación
- Relationship marketing and customer loyalty at Cineplanet and Cinemark, Lima
- Relationship Marketing and customer loyalty in the company Saga Falabella S.A. Cusco
- Customer satisfaction and parent loyalty in an educational institution
Autor: Fernandez Mallma, Israel Joselito
Autor: Villar Guevara, Miluska Maria del Carmen
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- Validación del instrumento Customer Loyalty Development en clientes de Saga Falabella, Lima, 2020
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