Business Diagnosis of Micro, Small and Medium-Sized Enterprises: Enacted Performance, Internal Accreditation and External Accreditation

Business diagnosis is the procedure by which an external evaluator reviews the functional areas of a firm, assigns each one a score on a common scale and derives from those scores an order of priorities for intervention. In programs for micro, small and medium-sized enterprises (MSMEs), the score is...

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Autores principales: Yuranis Vargas Atencio, Emma Verónica Ramos Farroñán, Alexander Fernando Haro Sarango
Formato: Reference entry
Lenguaje:inglés
Publicado: 2026
Materias:
business diagnosis
micro, small and medium enterprises
management skills
external accreditation
financial statement verification
bank credit access
relationship lending
soft information
collateral
Microfinance and Financial Inclusion
Business, Education, Mathematics Research
Financial Distress and Bankruptcy Prediction
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Sumario:Business diagnosis is the procedure by which an external evaluator reviews the functional areas of a firm, assigns each one a score on a common scale and derives from those scores an order of priorities for intervention. In programs for micro, small and medium-sized enterprises (MSMEs), the score is usually read as managerial capability, which an evaluator with limited time in the firm can reach only through practices, records and the owner’s statements. A diagnostic score may register three objects: enacted performance, what the firm achieves in its operation; internal accreditation, the written record of policies, procedures and plans that the firm keeps; and external accreditation, the verification of the firm’s information, typically its financial statements, by an independent third party. Accreditation denotes here documentary verifiability, the capacity to evidence a state of affairs to a party who does not take part in it, and not the formal attestation of the competence of conformity assessment bodies. Externally verified financial information is associated with cheaper and wider access to bank credit, alongside relationship lending, collateral and soft information. The entry presents these concepts and their implications for the design of diagnostic instruments, illustrated with five reports from one program in the Colombian Caribbean.

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