Emotional Intelligence in Decision-Making to Help SME Employees Achieve Their Goals, Lima, 2025
This study argues that decision-making is a process in which emotional intelligence and cognitive intelligence are integrated into actions aimed at achieving the goals proposed by employees. The objective of this research was to determine the relationship between emotional intelligence and decision-...
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| Autores principales: | , , |
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| Formato: | Artículo |
| Lenguaje: | inglés |
| Publicado: |
2026
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| Materias: | |
| Acceso en línea: | Enlace permanente (DOI o Handle) Descargar el archivo |
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| Sumario: | This study argues that decision-making is a process in which emotional intelligence and cognitive intelligence are integrated into actions aimed at achieving the goals proposed by employees. The objective of this research was to determine the relationship between emotional intelligence and decision-making in achieving the goals of employees of SMEs in Lima, 2025. The study used a non-experimental, quantitative, correlational, and propositional methodology. The population consisted of 12,200 employees and the sample included 1,209 participants. A Pearson correlation coefficient of 0.830 was obtained, indicating that emotional intelligence is an important indicator for decision-making within small companies in Lima, especially considering that many companies may fail if they do not care for their personnel and the emotional intelligence they develop. The study concluded that there is a relationship between managerial decision-making and success in goal achievement. The model applied in this research also showed that this relationship is highly influential, meaning that decisions made by SMEs regarding their structure and projects have repercussions on goal achievement. Therefore, SMEs must maintain order, organization, and planning because, due to their size, any decision may have a decisive effect on their results. Decision-making is a process through which individuals attempt to change the course of events in their effort to achieve goals that provide well-being, prosperity, and ultimately happiness. |
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