Empathy in nursing professionals of the services of a clinic in Metropolitan Lima
Empathy is one of the qualities that healthcare professionals must possess, as it allows them to improve their relationship with patients and, in turn, the care they provide. Therefore, the objective of this study is to determine the level of empathy among nursing professionals working in a clinic i...
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| Autores principales: | , , , , |
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| Formato: | Artículo |
| Lenguaje: | inglés |
| Publicado: |
2023
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| Materias: | |
| Acceso en línea: | Enlace permanente (DOI o Handle) Descargar el archivo |
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| Sumario: | Empathy is one of the qualities that healthcare professionals must possess, as it allows them to improve their relationship with patients and, in turn, the care they provide. Therefore, the objective of this study is to determine the level of empathy among nursing professionals working in a clinic in Metropolitan Lima. This is a quantitative, descriptive, cross-sectional study with a population of 102 nursing professionals who completed a questionnaire on sociodemographic aspects and the Jefferson Medical Empathy Scale. The results show that 26,5 % (n=27) have a low level of empathy, 25,5 % (n=26) have a moderately low level, 24,5 % (n=25) have a moderately high level, and 23,5 % (n=24) have a high level of empathy. In conclusion, training for nurses must be improved, as this will enable them to provide quality, humanized care to patients. |
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