Level of satisfaction with nurse-family communication of patients in intensive care: background on the topic
Satisfaction is understood as the degree of congruence between the care expected and the care actually received. Nurses are the group that most influences user satisfaction in the hospital context. Patient satisfaction serves as an indicator of the quality of medical services, providing information...
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| Autores principales: | , |
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| Formato: | Artículo |
| Lenguaje: | inglés |
| Publicado: |
2024
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| Acceso en línea: | Enlace permanente (DOI o Handle) |
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| _version_ | 1881700476478554112 |
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| author | Candy Angles Vargas María Angela Paredes Aguirre de Beltrán |
| author_browse | Candy Angles Vargas María Angela Paredes Aguirre de Beltrán |
| author_facet | Candy Angles Vargas María Angela Paredes Aguirre de Beltrán |
| author_sort | Candy Angles Vargas |
| collection | Producción científica |
| description | Satisfaction is understood as the degree of congruence between the care expected and the care actually received. Nurses are the group that most influences user satisfaction in the hospital context. Patient satisfaction serves as an indicator of the quality of medical services, providing information on whether health personnel have successfully responded to patient values and expectations. Then, the level of satisfaction of patients and their families is used to evaluate the quality of care in health institutions. In order to update the state of the art of research on the level of satisfaction of nurse-family communication of patients in intensive care, the present bibliographic review was carried out. Effective communication in the care of patients in intensive care units is essential to improve the perception of care by family members. Empathy and a humanized approach are essential to address the emotions of family members, which can increase their satisfaction. However, many family members express dissatisfaction with aspects such as information, psychological support and education received, which highlights the need to implement improvements in these areas to offer more comprehensive and satisfactory care |
| format | Article |
| id | openalex:W4402381232 |
| institution | UPeU |
| language | English |
| publishDate | 2024 |
| publishDateRange | 2024 |
| publishDateSort | 2024 |
| record_format | dspace |
| spelling | openalex:W4402381232Level of satisfaction with nurse-family communication of patients in intensive care: background on the topicCandy Angles VargasMaría Angela Paredes Aguirre de Beltránpatient satisfactionfamily satisfactionnurse-family communicationintensive care unitquality of careempathyhumanized carefamily informationpsychological supportpatient educationFamily and Patient Care in Intensive Care UnitsPatient Satisfaction in HealthcareHealthcare Quality and SatisfactionSatisfaction is understood as the degree of congruence between the care expected and the care actually received. Nurses are the group that most influences user satisfaction in the hospital context. Patient satisfaction serves as an indicator of the quality of medical services, providing information on whether health personnel have successfully responded to patient values and expectations. Then, the level of satisfaction of patients and their families is used to evaluate the quality of care in health institutions. In order to update the state of the art of research on the level of satisfaction of nurse-family communication of patients in intensive care, the present bibliographic review was carried out. Effective communication in the care of patients in intensive care units is essential to improve the perception of care by family members. Empathy and a humanized approach are essential to address the emotions of family members, which can increase their satisfaction. However, many family members express dissatisfaction with aspects such as information, psychological support and education received, which highlights the need to implement improvements in these areas to offer more comprehensive and satisfactory careArticlehttps://doi.org/10.62486/agmu202476W4402381232enSAP Multidisciplinary Open3121-21583144-42532024-01-01 |
| spellingShingle | patient satisfaction family satisfaction nurse-family communication intensive care unit quality of care empathy humanized care family information psychological support patient education Family and Patient Care in Intensive Care Units Patient Satisfaction in Healthcare Healthcare Quality and Satisfaction Candy Angles Vargas María Angela Paredes Aguirre de Beltrán Level of satisfaction with nurse-family communication of patients in intensive care: background on the topic |
| title | Level of satisfaction with nurse-family communication of patients in intensive care: background on the topic |
| title_full | Level of satisfaction with nurse-family communication of patients in intensive care: background on the topic |
| title_fullStr | Level of satisfaction with nurse-family communication of patients in intensive care: background on the topic |
| title_full_unstemmed | Level of satisfaction with nurse-family communication of patients in intensive care: background on the topic |
| title_short | Level of satisfaction with nurse-family communication of patients in intensive care: background on the topic |
| title_sort | level of satisfaction with nurse family communication of patients in intensive care background on the topic |
| topic | patient satisfaction family satisfaction nurse-family communication intensive care unit quality of care empathy humanized care family information psychological support patient education Family and Patient Care in Intensive Care Units Patient Satisfaction in Healthcare Healthcare Quality and Satisfaction |
| topic_facet | patient satisfaction family satisfaction nurse-family communication intensive care unit quality of care empathy humanized care family information psychological support patient education Family and Patient Care in Intensive Care Units Patient Satisfaction in Healthcare Healthcare Quality and Satisfaction |
| url | https://doi.org/10.62486/agmu202476 |
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