Corporate social responsibility from the perspective of Sodimac clients in Lima, 2020
The present research study aims to determine the level of perception of Corporate Social Responsibility (CSR) in the clients of Sodimac in Santa Anita, Lima, Peru. This study used a descriptive non-experimental cross-sectional design. The sample consisted of 79 customers who bought a product in the...
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| Publicado en: | Revista de Investigación Valor Agregado |
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| Autores principales: | , , |
| Formato: | Artículo de revista |
| Lenguaje: | español |
| Publicado: |
Universidad Peruana Unión
2020
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| Acceso en línea: | Ver en el sistema de origen |
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| _version_ | 1881695123127926784 |
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| author | Morales Ramos , Heidy Melanni Pomachagua Pacheco , Francy Esther Lazo Palacios, Nancy Abigail |
| author_browse | Lazo Palacios, Nancy Abigail Morales Ramos , Heidy Melanni Pomachagua Pacheco , Francy Esther |
| author_facet | Morales Ramos , Heidy Melanni Pomachagua Pacheco , Francy Esther Lazo Palacios, Nancy Abigail |
| author_sort | Morales Ramos , Heidy Melanni |
| collection | Revistas |
| container_title | Revista de Investigación Valor Agregado |
| description | The present research study aims to determine the level of perception of Corporate Social Responsibility (CSR) in the clients of Sodimac in Santa Anita, Lima, Peru. This study used a descriptive non-experimental cross-sectional design. The sample consisted of 79 customers who bought a product in the store. A CSR instrument was used, consisting of the following dimensions: economic responsibility, legal responsibility, ethical responsibility and philanthropic responsibility, with an acceptable internal consistency of α = 0.929 and a KMO of 0.6 (0.913), which indicates that the correlations on the items have enough force to extract factors and in turn determine that the instrument is valid. To obtain the results, statistics of central measure were applied. Regarding the demographic characteristics of the clients, it was found that the majority were male and ranged between 31 and 35 years of age. Both social responsibility and its dimensions were perceived at a moderate level, which implies that clients see corporate social responsibility as necessary to improve the organizational climate and help in the construction of a better society; voluntarily focusing on its stakeholders with selfless actions, in search of a common good. |
| format | Online |
| id | oai:riva.upeu.edu.pe:article/1416 |
| institution | UPeU |
| issn | 2413-5836 2410-1168 |
| language | Spanish |
| publishDate | 2020 |
| publishDateRange | 2020 |
| publishDateSort | 2020 |
| publisher | Universidad Peruana Unión |
| publisherStr | Universidad Peruana Unión |
| record_format | ojs |
| revista_str_mv | Revista de Investigación Valor Agregado |
| spelling | oai:riva.upeu.edu.pe:article/14162022-11-05T20:22:41Z Corporate social responsibility from the perspective of Sodimac clients in Lima, 2020 Responsabilidad social empresarial desde la perspectiva de los clientes de Sodimac Lima, 2020 Morales Ramos , Heidy Melanni Pomachagua Pacheco , Francy Esther Lazo Palacios, Nancy Abigail Responsabilidad social; responsabilidad ética; responsabilidad legal; responsabilidad económica; responsabilidad filantrópica, stakeholder. Social responsibility; ethical responsibility; legal responsibility; financial responsibility; philanthropic liability, stakeholder. The present research study aims to determine the level of perception of Corporate Social Responsibility (CSR) in the clients of Sodimac in Santa Anita, Lima, Peru. This study used a descriptive non-experimental cross-sectional design. The sample consisted of 79 customers who bought a product in the store. A CSR instrument was used, consisting of the following dimensions: economic responsibility, legal responsibility, ethical responsibility and philanthropic responsibility, with an acceptable internal consistency of α = 0.929 and a KMO of 0.6 (0.913), which indicates that the correlations on the items have enough force to extract factors and in turn determine that the instrument is valid. To obtain the results, statistics of central measure were applied. Regarding the demographic characteristics of the clients, it was found that the majority were male and ranged between 31 and 35 years of age. Both social responsibility and its dimensions were perceived at a moderate level, which implies that clients see corporate social responsibility as necessary to improve the organizational climate and help in the construction of a better society; voluntarily focusing on its stakeholders with selfless actions, in search of a common good. El presente trabajo de investigación tiene como objetivo determinar el nivel de percepción de Responsabilidad Social Empresarial en los clientes de Sodimac de Santa Anita. El diseño del presente trabajo corresponde a un estudio descriptivo no experimental de corte transversal. La muestra estuvo constituida por 79 clientes que compraron algún producto en la tienda. Se utilizó un instrumento de RSE, que consta de las dimensiones: responsabilidad económica, responsabilidad legal, responsabilidad ética y responsabilidad filantrópica, con una consistencia interna aceptable de a = 0.929 y un KMO de 0,6 (0,913) lo que indica que las correlaciones sobre los ítems tienen suficiente fuerza para extraer factores y a su vez determina que el instrumento es válido. Para obtener los resultados se aplicó estadística de medida central. En lo que corresponde a las características demográficas de los clientes se encontró, que en su mayoría son de género masculino y oscilan entre 31 y 35 años de edad. Tanto la responsabilidad social como sus dimensiones fueron percibidas en un nivel moderado, lo que implica que los clientes ven a la responsabilidad social empresarial como necesaria para mejorar el clima organizacional y ayudar en la construcción de una sociedad mejor; enfocándose de manera voluntaria en sus grupos de interés con acciones desinteresadas, en busca de un bien común. Universidad Peruana Unión 2020-12-31 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion application/pdf text/html https://riva.upeu.edu.pe/index.php/ri_va/article/view/1416 10.17162/riva.v7i1.1416 Revista de Investigación Valor Agregado; Vol. 7 Núm. 1 (2020): Revista Científica Valor agregado; 45 - 54 2413-5836 2410-1168 10.17162/riva.v7i1 spa https://riva.upeu.edu.pe/index.php/ri_va/article/view/1416/1786 https://riva.upeu.edu.pe/index.php/ri_va/article/view/1416/2006 Derechos de autor 2020 Revista de Investigación Valor Agregado |
| spellingShingle | Responsabilidad social; responsabilidad ética; responsabilidad legal; responsabilidad económica; responsabilidad filantrópica, stakeholder. Social responsibility; ethical responsibility; legal responsibility; financial responsibility; philanthropic liability, stakeholder. Morales Ramos , Heidy Melanni Pomachagua Pacheco , Francy Esther Lazo Palacios, Nancy Abigail Corporate social responsibility from the perspective of Sodimac clients in Lima, 2020 |
| title | Corporate social responsibility from the perspective of Sodimac clients in Lima, 2020 |
| title_alt | Responsabilidad social empresarial desde la perspectiva de los clientes de Sodimac Lima, 2020 |
| title_full | Corporate social responsibility from the perspective of Sodimac clients in Lima, 2020 |
| title_fullStr | Corporate social responsibility from the perspective of Sodimac clients in Lima, 2020 |
| title_full_unstemmed | Corporate social responsibility from the perspective of Sodimac clients in Lima, 2020 |
| title_short | Corporate social responsibility from the perspective of Sodimac clients in Lima, 2020 |
| title_sort | corporate social responsibility from the perspective of sodimac clients in lima 2020 |
| topic | Responsabilidad social; responsabilidad ética; responsabilidad legal; responsabilidad económica; responsabilidad filantrópica, stakeholder. Social responsibility; ethical responsibility; legal responsibility; financial responsibility; philanthropic liability, stakeholder. |
| topic_facet | Responsabilidad social; responsabilidad ética; responsabilidad legal; responsabilidad económica; responsabilidad filantrópica, stakeholder. Social responsibility; ethical responsibility; legal responsibility; financial responsibility; philanthropic liability, stakeholder. |
| url | https://riva.upeu.edu.pe/index.php/ri_va/article/view/1416 |
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