Sense of belonging and job satisfaction in workers of a commercial telecommunications company in Metropolitan Lima

Objective: to determine the relationship that exists between sense of belonging and job satisfaction in the workers of a commercial telecommunications company in metropolitan Lima. Methodology: the instruments used were the Scale of Sense of Belonging of Herrera (2012) that went through content vali...

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Publicado en:Revista Científica de Ciencias de la Salud
Autores principales: Pérez Yucra, Karina Veronica, Campana Aguilar, Jean Manuel
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Lenguaje:español
Publicado: Universidad Peruana Unión 2019
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author Pérez Yucra, Karina Veronica
Campana Aguilar, Jean Manuel
author_browse Campana Aguilar, Jean Manuel
Pérez Yucra, Karina Veronica
author_facet Pérez Yucra, Karina Veronica
Campana Aguilar, Jean Manuel
author_sort Pérez Yucra, Karina Veronica
collection Revistas
container_title Revista Científica de Ciencias de la Salud
description Objective: to determine the relationship that exists between sense of belonging and job satisfaction in the workers of a commercial telecommunications company in metropolitan Lima. Methodology: the instruments used were the Scale of Sense of Belonging of Herrera (2012) that went through content validity (criteria of judges) and the Scale of Labor Satisfaction of Palma (2005), depending on both variables the type of correlational study, of non-experimental and cross-sectional design, with a sample of 202 workers. Results: there is a positive and highly significant relationship between sense of belonging and job satisfaction (r =, 704 **, p = 0.00). In the same way, it resulted in the dimensions of commitment, identification and motivation. Conclusion: a high level of sense of belonging, and its dimensions are related in turn to a high level of job satisfaction in the workers of the commercial company of the telecommunications sector.
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spelling oai:rccs.upeu.edu.pe:article/12092020-02-25T16:15:49Z Sense of belonging and job satisfaction in workers of a commercial telecommunications company in Metropolitan Lima Sentido de pertenencia y satisfacción laboral en trabajadores de una empresa comercial de telecomunicaciones de Lima Metropolitana Pérez Yucra, Karina Veronica Campana Aguilar, Jean Manuel Sense of belonging, job satisfaction, workers, company, commitment, identification, motivation. Sentido de pertenencia, satisfacción laboral, trabajadores, empresa, compromiso, identificación, motivación Objective: to determine the relationship that exists between sense of belonging and job satisfaction in the workers of a commercial telecommunications company in metropolitan Lima. Methodology: the instruments used were the Scale of Sense of Belonging of Herrera (2012) that went through content validity (criteria of judges) and the Scale of Labor Satisfaction of Palma (2005), depending on both variables the type of correlational study, of non-experimental and cross-sectional design, with a sample of 202 workers. Results: there is a positive and highly significant relationship between sense of belonging and job satisfaction (r =, 704 **, p = 0.00). In the same way, it resulted in the dimensions of commitment, identification and motivation. Conclusion: a high level of sense of belonging, and its dimensions are related in turn to a high level of job satisfaction in the workers of the commercial company of the telecommunications sector. Objetivo: Determinar la relación que existe entre el sentido de pertenencia y la satisfacción laboral en los trabajadores de una empresa comercial de telecomunicaciones de Lima metropolitana. Metodología: Los instrumentos empleados fueron la Escala de Sentido de Pertenencia de Herrera (2012) que pasó por validez de contenido (criterio de jueces) y la Escala de Satisfacción Laboral de Palma (2005); en función de ambas variables se trabajó el tipo de estudio correlacional, de diseño no experimental y de corte transversal, con una muestra de 202 trabajadores. Resultados: Existe una relación positiva y altamente significativa entre sentido de pertenencia y satisfacción laboral (r = ,704**, p= 0.00). De la misma manera resultó con las dimensiones compromiso, identificación y motivación. Conclusión: Un nivel alto de sentido de pertenencia y sus dimensiones están relacionadas, a su vez, a un nivel alto de satisfacción laboral en los trabajadores de la empresa comercial del rubro de telecomunicaciones. Universidad Peruana Unión 2019-06-03 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion application/pdf text/html https://rccs.upeu.edu.pe/index.php/rc_salud/article/view/1209 10.17162/rccs.v12i1.1209 Revista Científica de Ciencias de la Salud; Vol. 12 No. 1 (2019): Revista Científica de Ciencias de la Salud Revista Científica de Ciencias de la Salud; Vol. 12 Núm. 1 (2019): Revista Científica de Ciencias de la Salud 2411-0094 2306-0603 spa https://rccs.upeu.edu.pe/index.php/rc_salud/article/view/1209/1537 https://rccs.upeu.edu.pe/index.php/rc_salud/article/view/1209/1538
spellingShingle Sense of belonging, job satisfaction, workers, company, commitment, identification, motivation.
Sentido de pertenencia, satisfacción laboral, trabajadores, empresa, compromiso, identificación, motivación
Pérez Yucra, Karina Veronica
Campana Aguilar, Jean Manuel
Sense of belonging and job satisfaction in workers of a commercial telecommunications company in Metropolitan Lima
title Sense of belonging and job satisfaction in workers of a commercial telecommunications company in Metropolitan Lima
title_alt Sentido de pertenencia y satisfacción laboral en trabajadores de una empresa comercial de telecomunicaciones de Lima Metropolitana
title_full Sense of belonging and job satisfaction in workers of a commercial telecommunications company in Metropolitan Lima
title_fullStr Sense of belonging and job satisfaction in workers of a commercial telecommunications company in Metropolitan Lima
title_full_unstemmed Sense of belonging and job satisfaction in workers of a commercial telecommunications company in Metropolitan Lima
title_short Sense of belonging and job satisfaction in workers of a commercial telecommunications company in Metropolitan Lima
title_sort sense of belonging and job satisfaction in workers of a commercial telecommunications company in metropolitan lima
topic Sense of belonging, job satisfaction, workers, company, commitment, identification, motivation.
Sentido de pertenencia, satisfacción laboral, trabajadores, empresa, compromiso, identificación, motivación
topic_facet Sense of belonging, job satisfaction, workers, company, commitment, identification, motivation.
Sentido de pertenencia, satisfacción laboral, trabajadores, empresa, compromiso, identificación, motivación
url https://rccs.upeu.edu.pe/index.php/rc_salud/article/view/1209
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AT perezyucrakarinaveronica sentidodepertenenciaysatisfaccionlaboralentrabajadoresdeunaempresacomercialdetelecomunicacionesdelimametropolitana
AT campanaaguilarjeanmanuel sentidodepertenenciaysatisfaccionlaboralentrabajadoresdeunaempresacomercialdetelecomunicacionesdelimametropolitana