Monitoring Model for Preventive Incident Identification and Execution of Corrective Measures in Technological Services of Organizations
The increase in the use of IT for process management support has required organizations to make greater efforts to monitor the performance of their technological services to ensure that they provide timely and relevant information. In this context, the purpose of the research is to present a model t...
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| Autores principales: | , , |
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| Formato: | Artículo |
| Lenguaje: | inglés |
| Publicado: |
2021
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| Acceso en línea: | Enlace permanente (DOI o Handle) |
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