A Holistic Maturity Model for Quality Assessment and Innovation in Peruvian Universities
This study proposes a holistic maturity model to evaluate and optimize the performance of Peruvian universities. It addresses key dimensions such as favorable governance, university talent (including students, faculty, and administrators), substantial resources, and results. It is based on the Desig...
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| Formato: | Artículo |
| Lenguaje: | inglés |
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2025
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| Acceso en línea: | Ver en el sistema de origen Enlace permanente (DOI o Handle) Enlace permanente (DOI o Handle) |
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| _version_ | 1881508987581497344 |
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| author | Tocto Cano, Esteban Paz Collado, Sandro López Gonzales, Javier Linkolk |
| author_browse | López Gonzales, Javier Linkolk Paz Collado, Sandro Tocto Cano, Esteban |
| author_facet | Tocto Cano, Esteban Paz Collado, Sandro López Gonzales, Javier Linkolk |
| author_sort | Tocto Cano, Esteban |
| collection | Producción científica |
| description | This study proposes a holistic maturity model to evaluate and optimize the performance of Peruvian universities. It addresses key dimensions such as favorable governance, university talent (including students, faculty, and administrators), substantial resources, and results. It is based on the Design Science Research methodology and the Mettler framework. On the other hand, the Delphi method was selected for its ability to consolidate expert opinion. Aiken’s V coefficient was used to determine content validity, evaluating criteria such as clarity, relevance, and coherence, to ensure the reliability of the instrument. This model defines concrete practices for each maturity level, facilitating the progressive implementation of improvements in different university contexts. It contributes to Education 4.0 through the IT strategic alignment practices of the enabling governance dimension, promoting the implementation of personalized teaching methods and hybrid learning models. Regarding the Society 5.0 approach, the model prioritizes social impact and environmental sustainability through university social responsibility, ensuring that universities contribute to human and technological development. Finally, this proposal will support decision making in university management and educational policies in Peru and in international contexts. |
| format | Article |
| id | oai:cris.upeu.edu.pe:20.500.15037/403 |
| institution | UPeU |
| language | English |
| publishDate | 2025 |
| publishDateRange | 2025 |
| publishDateSort | 2025 |
| record_format | dspace |
| spelling | oai:cris.upeu.edu.pe:20.500.15037/4032026-11-02T12:57:04ZA Holistic Maturity Model for Quality Assessment and Innovation in Peruvian UniversitiesTocto Cano, EstebanPaz Collado, SandroLópez Gonzales, Javier Linkolkholistic maturity modelhigher educationPeruvian universitieseducational improvementmaturity instrumentThis study proposes a holistic maturity model to evaluate and optimize the performance of Peruvian universities. It addresses key dimensions such as favorable governance, university talent (including students, faculty, and administrators), substantial resources, and results. It is based on the Design Science Research methodology and the Mettler framework. On the other hand, the Delphi method was selected for its ability to consolidate expert opinion. Aiken’s V coefficient was used to determine content validity, evaluating criteria such as clarity, relevance, and coherence, to ensure the reliability of the instrument. This model defines concrete practices for each maturity level, facilitating the progressive implementation of improvements in different university contexts. It contributes to Education 4.0 through the IT strategic alignment practices of the enabling governance dimension, promoting the implementation of personalized teaching methods and hybrid learning models. Regarding the Society 5.0 approach, the model prioritizes social impact and environmental sustainability through university social responsibility, ensuring that universities contribute to human and technological development. Finally, this proposal will support decision making in university management and educational policies in Peru and in international contexts.Articlehttps://www.mdpi.com/2227-7102/15/2/142/pdf?version=1737710090https://doi.org/10.3390/educsci1502014210.3390/educsci15020142https://hdl.handle.net/20.500.15037/403W4406805313enEducation Sciences2227-71022025-01-242026-06-13T08:12:48Z2026-06-13T08:12:48Z |
| spellingShingle | holistic maturity model higher education Peruvian universities educational improvement maturity instrument Tocto Cano, Esteban Paz Collado, Sandro López Gonzales, Javier Linkolk A Holistic Maturity Model for Quality Assessment and Innovation in Peruvian Universities |
| title | A Holistic Maturity Model for Quality Assessment and Innovation in Peruvian Universities |
| title_full | A Holistic Maturity Model for Quality Assessment and Innovation in Peruvian Universities |
| title_fullStr | A Holistic Maturity Model for Quality Assessment and Innovation in Peruvian Universities |
| title_full_unstemmed | A Holistic Maturity Model for Quality Assessment and Innovation in Peruvian Universities |
| title_short | A Holistic Maturity Model for Quality Assessment and Innovation in Peruvian Universities |
| title_sort | holistic maturity model for quality assessment and innovation in peruvian universities |
| topic | holistic maturity model higher education Peruvian universities educational improvement maturity instrument |
| topic_facet | holistic maturity model higher education Peruvian universities educational improvement maturity instrument |
| url | https://www.mdpi.com/2227-7102/15/2/142/pdf?version=1737710090 https://doi.org/10.3390/educsci15020142 https://hdl.handle.net/20.500.15037/403 |
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