Design and validation of the Brand Personality Scale in Tourist Destinations

The new modality caused by COVID-19 has significantly affected tourism, from the decrease in demand and the deterioration of facilities due to lack of budget to the point of becoming unattractive. In response to this, the objective of this research work is to design and validate a scale to measure B...

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Autores principales: Cruz Tarrillo, Jose Joel, Liliana Haro-Zea, Karla, Apaza Tarqui, Edison Effer, Turpo Chaparro, Josue Edison
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Publicado: 2022
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author Cruz Tarrillo, Jose Joel
Liliana Haro-Zea, Karla
Apaza Tarqui, Edison Effer
Turpo Chaparro, Josue Edison
author_browse Apaza Tarqui, Edison Effer
Cruz Tarrillo, Jose Joel
Liliana Haro-Zea, Karla
Turpo Chaparro, Josue Edison
author_facet Cruz Tarrillo, Jose Joel
Liliana Haro-Zea, Karla
Apaza Tarqui, Edison Effer
Turpo Chaparro, Josue Edison
author_sort Cruz Tarrillo, Jose Joel
collection Producción científica
description The new modality caused by COVID-19 has significantly affected tourism, from the decrease in demand and the deterioration of facilities due to lack of budget to the point of becoming unattractive. In response to this, the objective of this research work is to design and validate a scale to measure Brand Personality in Tourist Destinations (BPTD). The results were structured in three phases. In the first phase, an exhaustive search of the bibliography and first version of the instrument were generated. Moreover, a panel of 12 professionals between academics and managers was held, who evaluated the features and content validation by a panel of 7 experts. In the second phase, data collection was carried out with the participation of 998 tourists. In the third phase, exploratory and confirmatory factor analysis was carried out, obtaining a KMO of 0.979 and a p-value of 0.000. The total explained variance of the 21 items grouped in three dimensions represents 87.27%. In the confirmatory analysis, χ2 = 921.57, p = 0.000, RMR = 0.069, GFI = 0.917, AGFI = 0.829, CFI = 0.980, TLI = 0.976, NFI = 0.975, IFI = 0.980 and RMSA = 0.065, with an appropriate internal consistency (performance: α = 0.984; social innovation α = 0.982; honesty α = 0.964). Composite reliability was CR > 0.70 and convergent validity was AVE > 0.5. In conclusion, the values imply an acceptable adjustment, for which the model is adequate, and the scale is valid to be applied in tourism.
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spelling oai:cris.upeu.edu.pe:20.500.15037/2502026-10-30T17:00:37ZDesign and validation of the Brand Personality Scale in Tourist DestinationsCruz Tarrillo, Jose JoelLiliana Haro-Zea, KarlaApaza Tarqui, Edison EfferTurpo Chaparro, Josue Edisonbrand personalitymarketingmodelscaletourismThe new modality caused by COVID-19 has significantly affected tourism, from the decrease in demand and the deterioration of facilities due to lack of budget to the point of becoming unattractive. In response to this, the objective of this research work is to design and validate a scale to measure Brand Personality in Tourist Destinations (BPTD). The results were structured in three phases. In the first phase, an exhaustive search of the bibliography and first version of the instrument were generated. Moreover, a panel of 12 professionals between academics and managers was held, who evaluated the features and content validation by a panel of 7 experts. In the second phase, data collection was carried out with the participation of 998 tourists. In the third phase, exploratory and confirmatory factor analysis was carried out, obtaining a KMO of 0.979 and a p-value of 0.000. The total explained variance of the 21 items grouped in three dimensions represents 87.27%. In the confirmatory analysis, χ2 = 921.57, p = 0.000, RMR = 0.069, GFI = 0.917, AGFI = 0.829, CFI = 0.980, TLI = 0.976, NFI = 0.975, IFI = 0.980 and RMSA = 0.065, with an appropriate internal consistency (performance: α = 0.984; social innovation α = 0.982; honesty α = 0.964). Composite reliability was CR > 0.70 and convergent validity was AVE > 0.5. In conclusion, the values imply an acceptable adjustment, for which the model is adequate, and the scale is valid to be applied in tourism.Articlehttps://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/16309/IM_2022_02_Tarrillo.pdfhttps://doi.org/10.21511/im.18(2).2022.0110.21511/im.18(2).2022.01https://hdl.handle.net/20.500.15037/250W4221048054enInnovative Marketing1814-24271816-63262022-04-012026-06-13T08:06:43Z2026-06-13T08:06:43Z
spellingShingle brand personality
marketing
model
scale
tourism
Cruz Tarrillo, Jose Joel
Liliana Haro-Zea, Karla
Apaza Tarqui, Edison Effer
Turpo Chaparro, Josue Edison
Design and validation of the Brand Personality Scale in Tourist Destinations
title Design and validation of the Brand Personality Scale in Tourist Destinations
title_full Design and validation of the Brand Personality Scale in Tourist Destinations
title_fullStr Design and validation of the Brand Personality Scale in Tourist Destinations
title_full_unstemmed Design and validation of the Brand Personality Scale in Tourist Destinations
title_short Design and validation of the Brand Personality Scale in Tourist Destinations
title_sort design and validation of the brand personality scale in tourist destinations
topic brand personality
marketing
model
scale
tourism
topic_facet brand personality
marketing
model
scale
tourism
url https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/16309/IM_2022_02_Tarrillo.pdf
https://doi.org/10.21511/im.18(2).2022.01
https://hdl.handle.net/20.500.15037/250
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AT turpochaparrojosueedison designandvalidationofthebrandpersonalityscaleintouristdestinations