A Systematic Review of the Application of Maturity Models in Universities
A maturity model is a widely used tool in software engineering and has mostly been extended to domains such as education, health, energy, finance, government, and general use. It is valuable for evaluations and continuous improvement of business processes or certain aspects of organizations, as it r...
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| Autores principales: | , , , |
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| Formato: | Artículo de revisión |
| Lenguaje: | inglés |
| Publicado: |
2020
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| Acceso en línea: | Ver en el sistema de origen Enlace permanente (DOI o Handle) Enlace permanente (DOI o Handle) |
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| _version_ | 1881508953730318336 |
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| author | Tocto Cano, Esteban Paz Collado, Sandro López Gonzales, Javier Linkolk Turpo Chaparro, Josue Edison |
| author_browse | López Gonzales, Javier Linkolk Paz Collado, Sandro Tocto Cano, Esteban Turpo Chaparro, Josue Edison |
| author_facet | Tocto Cano, Esteban Paz Collado, Sandro López Gonzales, Javier Linkolk Turpo Chaparro, Josue Edison |
| author_sort | Tocto Cano, Esteban |
| collection | Producción científica |
| description | A maturity model is a widely used tool in software engineering and has mostly been extended to domains such as education, health, energy, finance, government, and general use. It is valuable for evaluations and continuous improvement of business processes or certain aspects of organizations, as it represents a more organized and systematic way of doing business. In this paper, we only focus on college higher education. For this reason, we present a novel approach that allows detecting some gaps in the existing maturity models for universities, as they are not models that address the dimensions in their entirety. To identify these models and their validities, as well as a classification of models that were identified in universities, we carried out a systematic literature review on 27,289 articles retrieved with respect to maturity models and published in peer-reviewed journals between 2007 and 2020. We found 23 articles that find maturity models applied in universities, through exclusion and inclusion criteria. We then grouped these items into nine categories with specific purposes. We concluded that maturity models used in Universities move towards agility, which is supported by the semantic web. |
| format | Review |
| id | oai:cris.upeu.edu.pe:20.500.15037/1408 |
| institution | UPeU |
| language | English |
| publishDate | 2020 |
| publishDateRange | 2020 |
| publishDateSort | 2020 |
| record_format | dspace |
| spelling | oai:cris.upeu.edu.pe:20.500.15037/14082026-11-02T12:57:04ZA Systematic Review of the Application of Maturity Models in UniversitiesTocto Cano, EstebanPaz Collado, SandroLópez Gonzales, Javier LinkolkTurpo Chaparro, Josue Edisonmaturity modeluniversitiesCMMIevaluationcontinuous improvementA maturity model is a widely used tool in software engineering and has mostly been extended to domains such as education, health, energy, finance, government, and general use. It is valuable for evaluations and continuous improvement of business processes or certain aspects of organizations, as it represents a more organized and systematic way of doing business. In this paper, we only focus on college higher education. For this reason, we present a novel approach that allows detecting some gaps in the existing maturity models for universities, as they are not models that address the dimensions in their entirety. To identify these models and their validities, as well as a classification of models that were identified in universities, we carried out a systematic literature review on 27,289 articles retrieved with respect to maturity models and published in peer-reviewed journals between 2007 and 2020. We found 23 articles that find maturity models applied in universities, through exclusion and inclusion criteria. We then grouped these items into nine categories with specific purposes. We concluded that maturity models used in Universities move towards agility, which is supported by the semantic web.Reviewhttps://www.mdpi.com/2078-2489/11/10/466/pdf?version=1601525042https://doi.org/10.3390/info1110046610.3390/info11100466https://hdl.handle.net/20.500.15037/1408W3089938655enInformation2078-24892020-10-012026-06-13T09:57:39Z2026-06-13T09:57:39Z |
| spellingShingle | maturity model universities CMMI evaluation continuous improvement Tocto Cano, Esteban Paz Collado, Sandro López Gonzales, Javier Linkolk Turpo Chaparro, Josue Edison A Systematic Review of the Application of Maturity Models in Universities |
| title | A Systematic Review of the Application of Maturity Models in Universities |
| title_full | A Systematic Review of the Application of Maturity Models in Universities |
| title_fullStr | A Systematic Review of the Application of Maturity Models in Universities |
| title_full_unstemmed | A Systematic Review of the Application of Maturity Models in Universities |
| title_short | A Systematic Review of the Application of Maturity Models in Universities |
| title_sort | systematic review of the application of maturity models in universities |
| topic | maturity model universities CMMI evaluation continuous improvement |
| topic_facet | maturity model universities CMMI evaluation continuous improvement |
| url | https://www.mdpi.com/2078-2489/11/10/466/pdf?version=1601525042 https://doi.org/10.3390/info11100466 https://hdl.handle.net/20.500.15037/1408 |
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