Impact of Perceived Value Factors on Student Loyalty: The Moderating Role of Student Trust

Student loyalty represents continuous academic training that leads to a commitment to the knowledge society; to explore this scenario, the objective was to evaluate the impact of perceived value factors on student loyalty, taking into account student trust in this association. To this end, an explan...

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Autores principales: Carmen-Herrera, Álvaro Agustín, Villanueva-Quispe, Wilma, Millones Liza, Dany Yudet
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Publicado: 2025
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author Carmen-Herrera, Álvaro Agustín
Villanueva-Quispe, Wilma
Millones Liza, Dany Yudet
author_browse Carmen-Herrera, Álvaro Agustín
Millones Liza, Dany Yudet
Villanueva-Quispe, Wilma
author_facet Carmen-Herrera, Álvaro Agustín
Villanueva-Quispe, Wilma
Millones Liza, Dany Yudet
author_sort Carmen-Herrera, Álvaro Agustín
collection Producción científica
description Student loyalty represents continuous academic training that leads to a commitment to the knowledge society; to explore this scenario, the objective was to evaluate the impact of perceived value factors on student loyalty, taking into account student trust in this association. To this end, an explanatory quantitative study was conducted, examining a sample of 537 university students, who were selected through a non-probabilistic convenience sampling method. One of the main findings of the study establishes that student trust has the ability to moderate the relationship between perceived value factors and loyalty; this evidence allows for a broad understanding of how trust can enhance the positive effects of perceived value on student loyalty, suggesting that educational institutions should focus on building and maintaining trust to strengthen their relationship with students. Received: 14 July 2024 / Accepted: 8 December 2024 / Published: 05 January 2025
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spelling oai:cris.upeu.edu.pe:20.500.15037/13862026-10-30T16:15:43ZImpact of Perceived Value Factors on Student Loyalty: The Moderating Role of Student TrustCarmen-Herrera, Álvaro AgustínVillanueva-Quispe, WilmaMillones Liza, Dany YudetPerceived valuetrustuniversity institutionsloyaltystudentsStudent loyalty represents continuous academic training that leads to a commitment to the knowledge society; to explore this scenario, the objective was to evaluate the impact of perceived value factors on student loyalty, taking into account student trust in this association. To this end, an explanatory quantitative study was conducted, examining a sample of 537 university students, who were selected through a non-probabilistic convenience sampling method. One of the main findings of the study establishes that student trust has the ability to moderate the relationship between perceived value factors and loyalty; this evidence allows for a broad understanding of how trust can enhance the positive effects of perceived value on student loyalty, suggesting that educational institutions should focus on building and maintaining trust to strengthen their relationship with students. Received: 14 July 2024 / Accepted: 8 December 2024 / Published: 05 January 2025Articlehttps://www.richtmann.org/journal/index.php/jesr/article/download/14148/13725https://doi.org/10.36941/jesr-2025-002510.36941/jesr-2025-0025https://hdl.handle.net/20.500.15037/1386W4406079026enJournal of Educational and Social Research2239-978X2240-05242025-01-052026-06-13T09:56:36Z2026-06-13T09:56:36Z
spellingShingle Perceived value
trust
university institutions
loyalty
students
Carmen-Herrera, Álvaro Agustín
Villanueva-Quispe, Wilma
Millones Liza, Dany Yudet
Impact of Perceived Value Factors on Student Loyalty: The Moderating Role of Student Trust
title Impact of Perceived Value Factors on Student Loyalty: The Moderating Role of Student Trust
title_full Impact of Perceived Value Factors on Student Loyalty: The Moderating Role of Student Trust
title_fullStr Impact of Perceived Value Factors on Student Loyalty: The Moderating Role of Student Trust
title_full_unstemmed Impact of Perceived Value Factors on Student Loyalty: The Moderating Role of Student Trust
title_short Impact of Perceived Value Factors on Student Loyalty: The Moderating Role of Student Trust
title_sort impact of perceived value factors on student loyalty the moderating role of student trust
topic Perceived value
trust
university institutions
loyalty
students
topic_facet Perceived value
trust
university institutions
loyalty
students
url https://www.richtmann.org/journal/index.php/jesr/article/download/14148/13725
https://doi.org/10.36941/jesr-2025-0025
https://hdl.handle.net/20.500.15037/1386
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