Marketing management

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Detalles Bibliográficos
Autor principal: Kotler, Philip (autor.)
Formato: Libro
Lenguaje:inglés
Edición:Undécima edición.
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Tabla de Contenidos:
  • Understanding Marketing Management
  • Defining Marketing for the Twenty-First Century
  • Adapting Marketing to the New Economy
  • Building Customer Satisfaction, Value, and Retention
  • Analyzing Marketing Opportunities
  • Winning Markets Through Market-Oriented Strategic Planning Gathering lInformation and Measuring Market Demand
  • Scanning the Marketing Environment
  • Analyzing Consumer Markets and Buyer Behavior
  • Analyzing Business Markets and Business Buying Behavior
  • Dealing with the Competition
  • Identifying Market Segments and Selecting Target Markets
  • Developing Market Strategies
  • Positioning and Differentiating the Market Offering Through the Product Life Cycle
  • Developing New Market Offerings
  • Designing Global Market Offerings
  • Shaping the Market Offering
  • Setting the Product and Branding Strategy
  • Designing and Managing Services
  • Developing Price Strategies and Programs
  • Managing and Delivering Marketing Programs
  • Designing and Managing Value Networks and Marketing Channels
  • Managing Retailing, Wholesaling, and Market Logistics Managing Integrated Marketing Communications
  • Managing Advertising, Sales Promotion, Public Relations, and Direct Marketing
  • Managing the Sales Force
  • Managing the Total Marketing Effort.