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    <title>Resultados para "Customer satisfaction"</title>
    <description>Mostrando 1 - 19 Resultados de 19</description>
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      <title>Assessing the contribution of corporate social responsibility to the dynamics of sustainable markets: the role of corporate image, satisfaction, and customer loyalty</title>
      <pubDate>Thu, 01 Jan 2026 09:11:20 -0500</pubDate>
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      <author>Cruz, Gimena</author>
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      <dc:date>2026</dc:date>
      <dc:creator>Cruz, Gimena</dc:creator>
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      <title>Efecto de la implementación de una plataforma de comercio electrónico sobre la intención de compra</title>
      <pubDate>Wed, 01 Jan 2025 09:11:20 -0500</pubDate>
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      <author>Ticona Falcon, Alexander Valentín</author>
      <dc:format>Artículo</dc:format>
      <dc:date>2025</dc:date>
      <dc:creator>Ticona Falcon, Alexander Valentín</dc:creator>
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      <title>Efecto de la inteligencia artificial en el marketing digital en las MYPEs de los Olivos, Lima 2024</title>
      <pubDate>Mon, 01 Jan 2024 09:11:20 -0500</pubDate>
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      <author>Segura Montañez, Leonardo Jhonny</author>
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      <dc:date>2024</dc:date>
      <dc:creator>Segura Montañez, Leonardo Jhonny</dc:creator>
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      <title>Quality of service and customer satisfaction in Peruvian food markets</title>
      <pubDate>Sun, 01 Jan 2023 09:11:20 -0500</pubDate>
      <link>https://discovery.upeu.edu.pe/Record/oai:cris.upeu.edu.pe:20.500.15037%2F3022</link>
      <guid>https://discovery.upeu.edu.pe/Record/oai:cris.upeu.edu.pe:20.500.15037%2F3022</guid>
      <author>Asencio Garcia, Virginia</author>
      <dc:format>Artículo</dc:format>
      <dc:date>2023</dc:date>
      <dc:creator>Asencio Garcia, Virginia</dc:creator>
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      <title>Human resource factors on customer satisfaction in emergency call centers of power distribution companies</title>
      <pubDate>Wed, 01 Jan 2020 09:11:20 -0500</pubDate>
      <link>https://discovery.upeu.edu.pe/Record/oai:ojs2.apuntesuniversitarios.upeu.edu.pe:article%2F521</link>
      <guid>https://discovery.upeu.edu.pe/Record/oai:ojs2.apuntesuniversitarios.upeu.edu.pe:article%2F521</guid>
      <author>Bonyadi, Mahmood</author>
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      <dc:date>2020</dc:date>
      <dc:creator>Bonyadi, Mahmood</dc:creator>
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      <title>Quality of service and the relationship with customer satisfaction Products Application Center Union, Lurigancho district during 2016</title>
      <pubDate>Wed, 01 Jan 2020 09:11:20 -0500</pubDate>
      <link>https://discovery.upeu.edu.pe/Record/oai:riva.upeu.edu.pe:article%2F1272</link>
      <guid>https://discovery.upeu.edu.pe/Record/oai:riva.upeu.edu.pe:article%2F1272</guid>
      <author>Velarde Mamani, Camila Winy</author>
      <dc:format>Artículo de revista</dc:format>
      <dc:date>2020</dc:date>
      <dc:creator>Velarde Mamani, Camila Winy</dc:creator>
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      <title>Quality of service and customer satisfaction of the company Alpecorp S.A., 2018</title>
      <pubDate>Wed, 01 Jan 2020 09:11:20 -0500</pubDate>
      <link>https://discovery.upeu.edu.pe/Record/oai:riva.upeu.edu.pe:article%2F1279</link>
      <guid>https://discovery.upeu.edu.pe/Record/oai:riva.upeu.edu.pe:article%2F1279</guid>
      <author>Burgos Chávez, Santos Víctor</author>
      <dc:format>Artículo de revista</dc:format>
      <dc:date>2020</dc:date>
      <dc:creator>Burgos Chávez, Santos Víctor</dc:creator>
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      <title>Service quality and customer satisfaction in a bakery in the Eastern Cone of Lima, 2023</title>
      <pubDate>Mon, 01 Jan 2024 09:11:20 -0500</pubDate>
      <link>https://discovery.upeu.edu.pe/Record/oai:riva.upeu.edu.pe:article%2F2095</link>
      <guid>https://discovery.upeu.edu.pe/Record/oai:riva.upeu.edu.pe:article%2F2095</guid>
      <author>Montenegro Piedra, Yadira Anabela</author>
      <dc:format>Artículo de revista</dc:format>
      <dc:date>2024</dc:date>
      <dc:creator>Montenegro Piedra, Yadira Anabela</dc:creator>
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      <title>The impact of artificial intelligence on digital marketing in the MSMEs of Los Olivos, Lima 2024</title>
      <pubDate>Mon, 01 Jan 2024 09:11:20 -0500</pubDate>
      <link>https://discovery.upeu.edu.pe/Record/oai:riva.upeu.edu.pe:article%2F2101</link>
      <guid>https://discovery.upeu.edu.pe/Record/oai:riva.upeu.edu.pe:article%2F2101</guid>
      <author>Segura Montañez, Leonardo Jhonny</author>
      <dc:format>Artículo de revista</dc:format>
      <dc:date>2024</dc:date>
      <dc:creator>Segura Montañez, Leonardo Jhonny</dc:creator>
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      <title>Clima laboral y satisfacción del cliente interno en una empresa comercial de Ate, Lima en el año 2025</title>
      <pubDate>Wed, 01 Jan 2025 09:11:20 -0500</pubDate>
      <link>https://discovery.upeu.edu.pe/Record/oai:riva.upeu.edu.pe:article%2F2108</link>
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      <author>Castro Anglas, Angela Jimena</author>
      <dc:format>Artículo de revista</dc:format>
      <dc:date>2025</dc:date>
      <dc:creator>Castro Anglas, Angela Jimena</dc:creator>
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      <title>Calidad de servicio y fidelización del cliente: un estudio de correlación</title>
      <pubDate>Wed, 01 Jan 2020 09:11:20 -0500</pubDate>
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      <author>Salomón Axel Vásquez Campos</author>
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      <dc:date>2020</dc:date>
      <dc:creator>Salomón Axel Vásquez Campos</dc:creator>
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      <title>Valoración de la calidad del servicio educativo en instituciones educativas privadas</title>
      <pubDate>Wed, 01 Jan 2020 09:11:20 -0500</pubDate>
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      <author>Rosa Katherine Cueto Huayascachi</author>
      <dc:format>Artículo</dc:format>
      <dc:date>2020</dc:date>
      <dc:creator>Rosa Katherine Cueto Huayascachi</dc:creator>
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      <title>Análisis de la calidad de servicio al cliente en las organizaciones educativas</title>
      <pubDate>Fri, 01 Jan 2021 09:11:20 -0500</pubDate>
      <link>https://discovery.upeu.edu.pe/Record/openalex:W4379413008</link>
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      <author>Esther Hernández Suarez</author>
      <dc:format>Artículo</dc:format>
      <dc:date>2021</dc:date>
      <dc:creator>Esther Hernández Suarez</dc:creator>
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      <title>Customer satisfaction and parent loyalty in an educational institution</title>
      <pubDate>Mon, 01 Jan 2024 09:11:20 -0500</pubDate>
      <link>https://discovery.upeu.edu.pe/Record/openalex:W4412054207</link>
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      <author>Rafael Romero-Carazas</author>
      <dc:format>Artículo</dc:format>
      <dc:date>2024</dc:date>
      <dc:creator>Rafael Romero-Carazas</dc:creator>
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      <title>Optimización de Procesos de Atención al cliente mediante Inteligencia Artificial bajo el enfoque de la norma ISO 9001: Una revisión sistemática</title>
      <pubDate>Wed, 01 Jan 2025 09:11:20 -0500</pubDate>
      <link>https://discovery.upeu.edu.pe/Record/openalex:W4414190141</link>
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      <author>Rubi Esmeralda Rengifo-Sinarahua</author>
      <dc:format>Artículo</dc:format>
      <dc:date>2025</dc:date>
      <dc:creator>Rubi Esmeralda Rengifo-Sinarahua</dc:creator>
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      <title>El Posicionamiento de Marca como Variable Mediadora entre el Marketing Digital y la Satisfacción del Cliente en el Sector Retail, Juliaca 2026</title>
      <pubDate>Thu, 01 Jan 2026 09:11:20 -0500</pubDate>
      <link>https://discovery.upeu.edu.pe/Record/openalex:W7162853581</link>
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      <author>Nolberto Garcia Valdez</author>
      <dc:format>Artículo</dc:format>
      <dc:date>2026</dc:date>
      <dc:creator>Nolberto Garcia Valdez</dc:creator>
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      <title>El papel de la transformación digital en la gestión comercial en el sector ferretero de Juliaca, Perú</title>
      <pubDate>Thu, 01 Jan 2026 09:11:20 -0500</pubDate>
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      <author>Roos Dayne Belizario Calsin</author>
      <dc:format>Artículo</dc:format>
      <dc:date>2026</dc:date>
      <dc:creator>Roos Dayne Belizario Calsin</dc:creator>
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      <title>Service, Quality and Satisfaction in Rent a Card Company</title>
      <pubDate>Sat, 01 Jan 2022 09:11:20 -0500</pubDate>
      <link>https://discovery.upeu.edu.pe/Record/openalex:W7216710654</link>
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      <author>Rafael Romero Carazas</author>
      <dc:format>Artículo</dc:format>
      <dc:date>2022</dc:date>
      <dc:creator>Rafael Romero Carazas</dc:creator>
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      <title>Brand attachment, willingness to pay more, satisfaction, and intelligent customer experience: Empirical evidence of Peruvian consumer purchasing behavior</title>
      <pubDate>Thu, 01 Jan 2026 09:11:20 -0500</pubDate>
      <link>https://discovery.upeu.edu.pe/Record/openalex:W7223057671</link>
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      <author>Deyri Naomy Aguirre-Chavez</author>
      <dc:format>Artículo</dc:format>
      <dc:date>2026</dc:date>
      <dc:creator>Deyri Naomy Aguirre-Chavez</dc:creator>
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